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Watchful Alert
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Services

Durable Medical Equipment

Hospital beds, patient lifts, bathroom safety, respiratory devices and home care equipment — with product guidance and insurance inquiry support.

Overview

How Watchful Alert can help

Durable medical equipment helps people recover, stay safe and receive care at home. Watchful Alert supplies DME for patients, caregivers and care organizations, and our specialists can help you compare options, understand what is involved in setting up equipment and prepare for an insurance inquiry. Speak with your healthcare provider to determine which product is appropriate for your individual needs.

At a glance

  • Equipment for home, recovery and facility care
  • Guidance on sizing, capacity and accessories
  • Purchase, and rental for select items
  • Insurance inquiries and provider referrals

Durable Medical Equipment details

01

Equipment we supply

A broad range of equipment for home care, recovery and long-term support, from sourcing a single item to outfitting a room.

  • Hospital beds, mattresses and bed rails
  • Wheelchairs, walkers and mobility products
  • Patient lifts and transfer equipment
  • Bathroom safety: shower chairs, commodes and grab bars
  • Respiratory devices and supplies
  • Home care and patient support equipment

02

Product guidance

Choosing equipment involves more than the product itself. We can help you think through room dimensions, weight capacities, caregiver needs and accessories, and help you prepare questions for your healthcare provider.

03

Delivery and setup

Larger items such as beds and lifts may ship by freight. Delivery and setup assistance may be available for select equipment, where available — ask our team what applies to your order and location.

  • Standard and freight shipping options
  • Setup assistance for select items, where available
  • Guidance on assembly and first use
  • Help with accessories and replacement parts

04

Purchase and rental options

Most equipment is available to purchase. For select items, rental options may also be available — availability varies by product and location, so contact our team to discuss what fits your situation.

05

Insurance and provider referrals

Coverage for DME can depend on your plan, eligibility, medical necessity and documentation. Our team can respond to insurance inquiries, and healthcare providers can refer patients or coordinate equipment through our partner program.

Have insurance questions?

Coverage depends on your plan, eligibility and documentation. Start an inquiry and our team will follow up.

Start an Insurance Inquiry

Referring a patient?

Physicians, case managers and discharge planners can coordinate equipment through our partner program.

Provider Referrals

FAQ

Common questions

Can't find your answer? Contact our team.

Do you offer delivery and setup?

Delivery and setup assistance may be available for select equipment, depending on the product and your location. Ask our team what applies to your order before you purchase.

Can I rent equipment instead of buying it?

Most equipment is available to purchase, and rental options may be available for select items. Availability varies, so contact our team to discuss your needs.

Can my doctor or care team refer me?

Yes. Healthcare providers, case managers and discharge planners can contact us through our Healthcare Partners program to coordinate equipment for their patients.

Questions about DME?

Our specialists can help you compare options, check availability and prepare a quote. Speak with your healthcare provider to determine which product is appropriate for your individual needs.